Terms & Conditions of Sale

All orders accepted by junctionboxeseu.com are subject to the Terms and Conditions of Sale set out below:

These General Terms and Conditions shall govern any and all business relations between JV Electric (Registered number 115130666), with a head office at Chernosemen, Plovdiv district hereinafter called "the Vendor" and the customers desiring to make purchases via the website of Jv Electric junctionboxeseu.com called "the Customer". Both contracting parties agree that their relations will be completely governed by this contract. If a situation which is not provided in this agreement occurs, it would be considered to be governed by the laws in force for the companies in the European union.

1. General

These terms of sale are intended to define the trade relations between the Customer and the Vendor, governing all stages of order as well as the services which include payment and delivery.

At the time of the order, the Customer acknowledges that he has read and agreed to the conditions and terms fixed in the site junctionboxeseu.com. Each made order shows that the Customer has fully accepted them. Once accepted they will govern the future contractual relations between the Customer and the Vendor without reservation. These terms and conditions of sale shall carry more authority than all other terms contained in any other document, unless another agreement or stipulation has been made in advance. 

2. Head office

Jv Electric Vat Number 115130666

Chernozmen 4168, Bulgaria

Tel.: +359(0)885018502, email: office@junctionboxeseu.com

3. Products

The products are described on the site junctionboxeseu.com as accurately as possible. The Customer may obtain extra information for the products presented on the site by sending an email to office@junctionboxeseu.com , or by sending inquiry in out contact page. There might be small differences in the images and the products such as the shape of the screw. The minimum quantity which can be purchased of one product is shown on the product page. The Customer cannot order less that the minimum quantity.

4. Prices

The prices of the various products are given in euros and include tax.  Placing an order implies accepting the price given for the chosen product. Shipping costs, where relevant, are given separately when you process your order and must also be paid at the time of completing your order. The total price given in the order confirmation is the final price, including all taxes and costs. A detailed invoice will be sent to the customer with its package. The Vendor reserves the right to change prices without prior notice at any time.

5. Ordering

The order form shall be recorded on the Vendor's IT registers, which are stored on a reliable, durable server and shall be considered proof of the contractual relations between the parties. It also provides proof of the availability and price of the items. Automatic recording systems are deemed to be valid proof of the nature, content and date of the order. The Vendor will confirm the Customer's order with a message on the e-mail address he has provided. The sale is considered to be started since the moment of receiving a validation message. If an item ordered has run out of stock,  the Vendor will inform the Customer as soon as possible. At such case the Vendor obliges to provide a date when it will be available, offer an equivalent or similar product or refund the sum paid for it. 

5. Processing orders

Orders are processed from Monday to Friday, except on public holidays. Parcels are dispatched from Bulgaria within a period of 1 to 15 working days following the payment of the order unless prevented by force major events.

6. Delivery

The delivery of the item will be made by the chosen by the Customer carrier. The time of delivery starts passing from the date when the order has been sent. The Vendor engages to make the delivery of orders quickly. We are not in charge of delivery delays when they are caused by force major events. In this case we have the right to prolong the delivery period with the time the event lasts ( continuation of the event ). If the Customer desires to have his goods delivered in two different destinations, he must make two separate orders. 

7. Payment

The Customer can make a secured payment by credit card (Visa, Mastercard). After choosing the payment method the order is recorded. The order shall not be taken into account until the payment has been validated. Validation of the order is issued once authorisation to debit the account has been sent by the organisation that verifies and validates payment. The Vendor shall then send a confirmation email and the Customer's account shall be debited. The Customer's account is debited with the price of the ordered items and the transportation costs the very day he makes the order. The Vendor reserves the right to suspend the processing of an order if payment by bank card is denied or payment is not made. The transaction is secured by PayPal and is made on their site with full confidentiality of bank information secured by the SSL protocol, which encrypts all transactions to ensure confidentiality.

8. Retraction

The Customer has 14 days to retract the order. Within this period, the Customer must notify its intention to abandon by sending email to the contact address: office@junctionboxeseu.com.  If he requires exchange or refund, he must return the products by post at his own expense, sending it in its original packaging, intact, together with all accessories to the following address: Jv Electric, Chernozmen 4168, Stopanski dvor,  Bulgaria. Promoted products given with ordered items must also be returned. Otherwise, their value will be deducted from the refund of customer. The Vendor is not responsible for the loss of returned packages. In case of a retraction,  the Vendor must repay the sum paid by customer, excluding the cost of transportation. The repayment is owed within a maximum period of 15 days.

9. Personal data

The supply of personal information for online sales is compulsory because it is needed for order processing and shipping and for invoicing. This information is strictly confidential. Failure to supply information entails the automatic rejection of the order. The Vendor undertakes not to divulge the information supplied by its Customers to any third parties. It shall be used solely for the purposes of internal management, that is, to manage orders, invoicing, service, solvency, marketing or personalised advertising, transportation without this list being exhaustive. It may however be given to organisations under contract to the Vendor, for their own commercial prospecting. The Customer's bank information (credit card number, its date of expiry) is coded. It is not accessible for anybody as well as for ourselves.

10. Evidence

The computerized registers, preserved in the computer systems of the Vendor and its partners under a complete secrecy will be considered as a proof of communication, orders and payments between the parties.

11. Liability

The products on offer comply with the Bulgarian and European laws in force. The Vendor cannot be held liable if it has performed its services in accordance with these regulations.

The Vendor cannot be held liable for anything but fraud or gross negligence towards the Customer committed by the Vendor or its employees or agents.

The Vendor shall not be liable for any indirect loss due to this contract, loss of business, loss of profit, loss of opportunity, loss of production, loss of activities, loss of clientele, damage to reputation, damages or costs, and this list is not exhaustive.

12. Period of applying this terms of sale

These terms are applied during the whole period of online services offered by the Vendor

13.  Responsibility

The Vendor is also not responsible for any inconveniences which might appear during all the stages of accessing the site or during the order processing, such as a stoppage (an interruption) of a service, presence of viruses on the Internet or any other facts due to force major circumstances.